We’re committed to delivering top-notch courses and support. This policy explains the conditions under which refunds and cancellations may be granted.

We value your satisfaction. If you face any technical issues or are not fully happy with the service, we recommend reaching out to our support team first so we can try to resolve the issue.

You may be eligible for a refund if:

• A request is submitted within 14 days of purchase along with a valid reason.
• The transaction was unauthorized or fraudulent, with proof provided.
• Technical difficulties prevent access to the course and cannot be resolved within a reasonable timeframe.
• Other exceptional circumstances apply, as assessed on a case-by-case basis.

Refund Misuse

• Repeated refund requests without valid cause may result in restrictions on future purchases.
• Breaching the Terms of Service may result in loss of refund eligibility.

Cancellation Policy

To request a cancellation, simply send an email to info@cloud-bizinfo.com with your order ID and the reason for cancellation. Each case will be reviewed individually.

Important Notes

• This policy forms part of the broader Terms of Service. By making a purchase, you confirm your acceptance of these terms.
• All prior transactions made before account closure remain subject to this policy.

Still have questions? Contact our support team anytime at info@cloud-bizinfo.com – we’re here to help!